Connexions Digital Customer-Centric Experience (cDigital C²X): A POV on Building Organizational Customer-Centric Culture Beyond Customer Service to Drive Exceptional Experiences.

By |2018-02-10T22:54:52+05:30February 9th, 2018|Categories: Blog Articles|

When I think about an organizational Customer-Centric thinking to deliver delightful customer experiences, I try and use an analogy. And the analogy that I'd like to use is