The market place for Cloud Solutions is now at $56 Billion and is expected to double by 2020. As businesses have improved their confidence in Cloud solutions, primarily
Omni-Channel Customer Experience through an integrated SAP Hybris Commerce and S/4HANA ERP Solution – A Connexions’ Point of View
In today’s digital economy customers are more empowered than ever. They've grown accustomed to getting what they want, when and where they want it with a positive experience
Connexions Digital Customer-Centric Experience (cDigital C²X): A POV on Building Organizational Customer-Centric Culture Beyond Customer Service to Drive Exceptional Experiences.
When I think about an organizational Customer-Centric thinking to deliver delightful customer experiences, I try and use an analogy. And the analogy that I'd like to use is
SAP Hybris Digital Marketing Strategy: The Power of an Effective Marketing Solution and Why It Matters – A Connexions’ Point of View
One of the biggest mistakes organizations can make is to think having a great eCommerce Storefront with a robust SEO is an effective digital strategy. While their marketing
Connexions Digital Customer-Centric Experience (cDigital C²X): A Multi-Channel approach to driving Customer Loyalty through integrated SAP S/4HANA Cloud platform and SAP Hybris solutions.
On average, it costs five to eight times more to acquire new customers than it does to keep current ones. That's a significant investment that can have an